KMS Lighthouse is an Israeli company that provides the best and most innovative knowledge management solutions in the world.
The mission of KMS Lighthouse is to improve access to company Knowledge through a user experience of excellence for: customers, employees, Customer Care operators, sales agents, etc. KMS Light-house’s Knowledge Management solutions increase team productivity, reduce costs, and increase the speed of access to Knowledge Bases by providing immediate and accurate answers.
Why we decided to collaborate with KMS Lighthouse
In the vision of this company, the availability and usability of content become a key driver for Customer Care.
Aryanna Knowledge Management helps companies to create and/or review contents with the aim of making them quick to find and easy to understand according to the rules of content language usability.
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Easy to find and immediate to understand content combined with the automation capabilities of KMS Lighthouse make business Knowledge a core asset. Through any channel: call center, web chat, chatbot, branches and stores.